GENERAL TERMS & CONDITIONS

These Terms of use (” Terms of Use”) administrate your access to and use of this website at WWW.PUREJOY.PK (the “Site”). The site is operated by the team of Purejoy.pk. We provide all data, information, tools and services available through the site, to you, the user, conditioned upon your acceptance of these Terms of Use.

PLEASE READ THESE TERMS OF USE CAREFULLY. BY ACCESSING OR USING THE SITE, YOU ARE ACCEPTING AND AGREEING TO BE BOUND BY THESE TERMS OF USE. IF YOU DO NOT ACCEPT AND AGREE TO THESE TERMS OF USE, PLEASE DO NOT USE THE SITE.

Online Orders
All orders placed are considered as confirm orders, we can make any changes after the order has been processed or dispatched. Any order which doesn’t have complete information will be cancelled accordingly.

Order Refusals
PUREJOY.PK reserve the right to refuse any order without any reason or due to history of refusing cash on delivery orders in past. In most of cases if someone has refused to delivery, twice in past, we will not send new orders.

For Order Above Rs. 10,000
For orders with a total value exceeding Rs. 10,000, the Company may request a 10% advance payment from the Client, which will be adjusted in COD amount at the time of delivery. The Company reserves the right to cancel the order if the Client fails to make the 10% partial payment within the specified timeframe.

Shipping Compensation
There are no shipping refunds or compensations available in any case.

Shipping Damages/Broken Items
PUREJOY.PK take the best possible measures in packaging but since some of the items / accessories are very delicate so in case if something is damaged by shipping company during the transit, you need to contact us as soon as possible after receiving those items, and we will not return or exchange such items but we will provide you a discount coupon as per the damage happened. We will require 7-10 business days to settle these claims.

Copyrights
The entire contents of the Site also are protected by copyright as a collective work under Pakistani copyright laws and international conventions. All rights are reserved.

Termination
You furthermore agree that the Site shall not be liable to you or to any other person because of any such suspension or termination. If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices in operating the Site, your sole and exclusive remedy is to discontinue using the site.

Product Review
You would be invited to review your order once the order is completed. You will receive an email, text message or WhatsApp message from purejoy.pk with a review form.